Our Responsibility & Liability:
We accept responsibility for ensuring that the travel arrangements you book with us are supplied as described in promotion material and that the services offered reach a reasonable standard. We will always strive to ensure that any special requests you may make, e.g. Non Smoking Room, are fulfilled. If any part of your travel arrangement is not provided as promised we will pay you appropriate compensation if we agree this has affected the enjoyment of your trip.
Authentic Vacations acts only as a booking agent for the various travel service providers. Bookings and transactions arranged by Authentic Vacations are subject to the terms and conditions and limitation of liability imposed by accommodation providers and car rental agencies.
Authentic Vacations does not accept any liability for any loss, claim damages (direct or indirect, incidental, special or consequential, including but not limited to lost profit or lost savings), accident, delay, omission or act whether negligent or otherwise on the part of a supplier of facilities for travel or any representative, employee, agent or servant of a supplier of facilities for travel.