Authentic Customer Reviews
We’ve been making travel dreams a reality for two decades. Our top-priority is to give our clients customized experiences, excellent service, and a lifetime of vacation memories. Below are authentic testimonials from travelers just like you. We appreciate every one of them.
AVERAGE RATINGbased on 1074 Authentic Reviews
"Renewal of Vows in Scotland"Oct 3, 2022
Our trip was amazing. It was more than I hoped for!!!! We booked our Scotland trip pre-pandemic and were so excited to finally go in September 2022. Lonna made sure everything was perfect! From booking the cutest bed and breakfasts in Stonehaven, Skye, Fort William, and Inverness, to a castle stay in Airth. The experiences included in the trip were amazing.
She answered my numerous questions with patience, suggestions, and guidance. Thank you Lonna!!! I would absolutely book through Authentic Vacations again!
"Scotland Family Vacation"Sep 30, 2022
Wow does not even begin to describe our trip to Scotland! Josi was the best planner and walked us through every little bit. When the queen died and it looks like we might miss one of our tours, she was on top of it and was able to reschedule it. Her extra suggestions were what made our trip over the top! With her expertise, we were able to see everything we asked for and then some. I will certainly use her and Authentic Vacations again. We are already thinking of where our next trip will be!
"Cousins Getaway to Ireland & Scotland"Sep 29, 2022
What a wonderful trip! We started planning our trip in 2019 for June 2020, but something happened to shut down the world!😅. Our original travel planner left the company, but Adina stepped in and took over and did a fantastic job. We experienced everything from quaint B &B’s to 5-star Castle hotels, the country, the city, and everything in between. It was well planned and our 15 days in Ireland and Scotland went without a hitch! Thank you, Adina, and Authentic Vacations. We will definitely use your company again when we go back!
"Friend Trip To Ireland"Sep 26, 2022
When I started planning this trip for a friend and I back in 2020, I knew I didn't want to be caught up in all the details of trying to figure out where to stay and best rental car etc., so when I came across Authentic Vacations I was tentatively excited to see how it all worked out...and they definitely delivered. Our first agent ended up leaving the company during our hiatus of travel planning during Covid, but Jennifer stepped in and did an amazing job completing our itinerary, offering suggestions for certain things that would or wouldn't work anymore, and providing all details needed right before we left. Our trip went so smoothly, we enjoyed every place and experience we had booked through AV, and I can definitely say that the next trip we don't want to plan ourselves we will be going through AV. Thank you!
"Ireland Family Vacation"Sep 26, 2022
I write to lavish praise on two Authentic Vacations employees, Lauren and Mandie. In separate ways, Saint Lauren and Saint Mandie rescued us from a COVID emergency during our Authentic Vacations trip in August 2022.
We were enjoying a wonderful family vacation and then, Boom: Visiting Westport, Ireland, I tested positive for COVID-19 on a Friday night and had symptoms aplenty. Our tour driver was helpful but informed my wife and me that we wouldn't be admitted to the B&Bs on our itinerary. Our physician instructed us to leave the tour group and isolate. So we broke off from the group. But Westport was booked for the summer weekend. We could find no place to stay and recuperate.
In a panic, I contacted your office. Mandie responded quickly, assured me that she would find a solution, and regularly telephoned us in Ireland until she did just that: Because we couldn’t remain in Westport, we instead would travel by train to Dublin and register six days early at the hotel where our AV group eventually would arrive. Perfect! We made the journey carefully and safely. Thanks to Mandie and others working at AV that weekend, we had superb, secure lodging where we could isolate, recover from COVID and, a week later, rejoin our group.
Since our return, Lauren — who booked our group — has been wonderful in helping us prepare our travel insurance claim.
Sorry to rattle on, but I want to emphasize how lost we were after the COVID onset — and how grateful we are to Mandie and Lauren. You’re fortunate to have them on your team. Trust that we’ll be retelling the tale of Saint Mandie and Saint Lauren. And we’ll be recommending Authentic Vacations to our friends.
"Friends Getaway"Sep 24, 2022
I have to say that Authentic Vacations made this trip very easy for us. From start to finish, I can honestly say they kept me informed and provided the best experience. This trip was scheduled two years ago but kept getting pushed back because of the pandemic. During the entire time, I had an agent always keeping in touch with me (I had a total of 4 different ones throughout the entire time but they were all very helpful and present). All accommodations were perfect for the three of us in the group and it was nice to wake up each day and not worry about grabbing a bite to eat before our travels began each day. Though we did experience an issue with one hotel, it is no reflection on the travel agency and the room and location was perfect. The voucher system made everything go smoothly as well. We would walk into a location and hand them the voucher and would receive nothing but praises from the staff for making it so easy for them. The added experiences that Authentic Vacations included with our trip were great as well and places we wanted to visit. And I can't say enough how easy they made our departure by adding the private driver to the airport. I will definitely be using Authentic Vacations for future travels and will be recommending them to my friends for future travels. Thank you again for a wonderful experience. And a big thanks to Ben, Michael, Naomi and Jorie for their assistance throughout the entire time prior to our departure. They were nothing but professional and very personable.
"Scotland Anniversary"Sep 22, 2022
We booked our 10 Day Scotland trip pre-pandemic and have been so excited every sense. Jennifer made sure everything was perfect! From booking the cutest bed and breakfasts in Skye, Fort William, and Inverness, to a castle outside of Edinburgh. The experiences included in the trip were a highlight though. The Taste of the Highlands whisky and music night in Inverness was my absolute favorite thing to do. Jennifer was also incredibly communicative the day before our trip as some of our plans in Edinburgh changed due to HMQ’s laying in state. Would absolutely book through Authentic Vacations again!
"UK & Ireland 70th Birthday"Sep 21, 2022
Our clients just finished their 14-day trip to the UK & Ireland and are raving about their experience. The driver guides have been phenomenal, the hotels amazing and the castle stay topped the bucket list for them. We use Authentic Vacation for most of our UK/Ireland trips and are never disappointed. Another great trip in the books - Thanks Michaela & Authentic - you make us look like Rock Stars !!
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