Help Center

We have remote agents based in Santa Rosa (California) and offices in Scottsdale (Arizona), Dublin (Ireland) and London (England).

Authentic Vacations creates customized vacations and travel experiences. We do all the travel research, planning, and booking. Our clients relax and feel the wonder of Milestone Moments™ Travel with every experience.

With a culturally diverse staff of travel experts, Authentic Vacations delivers its unique brand of travel to more than 200,000 clients each year. With offices in London, Dublin, Copenhagen, and Scottsdale, Authentic Vacations offers a level of personalization and client support that is unsurpassed in the travel industry.

As the originators of “authentic” travel, Authentic Vacations launched its brand in 2001 with a full selection of customizable, curated travel packages. As a member of the esteemed Tour Partner Group (TPG), Authentic Vacations is the leading business for customized travel in Northern European Destinations such as Iceland, Scandinavia, Ireland, and the UK. And, Authentic is the only travel group offering customized travel within the United States.

Yes, you can Get a Quote, Find & Reserve your vacation online then work directly with one of our Authentic Travel Experts to further tailor your vacation. Our website contains lots of vacation suggestions, but the vacation you purchase will be created just for you. See our Policy section for more.

To get started, click Get a Quote anywhere on the site and tell us a little more about your ideal vacation. Our wizard will create a custom Authentic Vacation to your desired destinations based on your exact requirements. There are no restrictions or limits and no preset travel dates. Everything is flexible and customizable. An Authentic Vacations Travel Expert will work with you until you are 100% satisfied with your vacation.

One of our Authentic Travel Experts will review your request and based on your preferred method for contact will email or call you to finalize or create a customized vacation itinerary and price quote just for you.

Posting your vacation itinerary and price quote online allows us to provide you with a lot more detailed information on your accommodations, places you will visit, suggested sightseeing, activities and other recommendations. You can also share your vacation itinerary with your fellow travelers, print your itinerary in pdf format and request changes. And when you are ready to book your vacation, you can do so through our secure online payments system.

If you use our Get a Quote feature you will receive an immediate vacation quote and choose your desired date and time to talk with one of our experts to refine and finalize your custom vacation.

There are three easy ways: 1. Email your Authentic Vacations Travel Expert and advise them of the changes you want to make, 2. Submit a change request through your online Authentic Vacations account, 3. Call us toll-free and ask to speak to your Authentic Travel Expert.

Take advantage of our NO FEE Travel Layaway Plan. See the plan details in full under About Us.

Yes. Just ask your personal Authentic Travel Expert. They will be happy to book your flight for you.

No Cancellation or Change Fees! Reserve your authentic vacation with only a 20% deposit and enjoy the peace of mind afforded by our Risk-Free Booking Policy.
- Your 20% Land Cost deposit is non-refundable.
- However, if you need to cancel your vacation more than 30 days prior to the start thereof, you may avail of our Risk-Free Cancellation Policy.
Read our Policies